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  • Serving the public - a guide for practitioners and students
  • Cameron RG, Stone AB
  • ISBN: 9780627020629
  • eISBN: N/A
  • ePub ISBN: N/A
  • 160 Pages | Published: 1995

Little has been said about South Africa's current administrative transformation. The question often heard is: Can a predominantly white bureaucracy, which has served one government for 46 years, be expected to make the mindshift from an apartheid-driven society to a democratic one? Were not all the public bureaucracies of the old order insufficiently client- and developmental-orientated?

Serving the public addresses the foregoing and provides a basic guide to the new public administration system in South Africa. The authors have steered away from a theoretical, unintelligible academic style, and have used simple language and informative diagrams.

The book is intended for practitioners, students and laypersons alike, and looks at:

  • the new institutional framework at central, provincial and local government levels
  • public administration principles in the Constitution and the Local Government Transition Act
  • financial management in the public sector
  • ethics in the public sector
  • codes and guidelines
  • proposed major features of the RDP
  • labour relations in the public sector
  • differences between public and private management
  • communication in the public sector.

Chapter 1. The new institutional framework: central and provincial government
Chapter 2. The new institutional framework: local government
Chapter 3. Financial management in the public sector
Chapter 4. Ethics in the public sector
Chapter 5. The Reconstruction and Development Programme (RDP)
Chapter 6. Labour relations in the public service
Chapter 7. Public vs private management
Chapter 8. Communication in the public sector

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