For many years, procurement, materials management and logistics were regarded as the responsibility of either operations or marketing departments. The late 1980s saw the shift in focus to supply management, and later to supply chain management. Since the early 1990s, the field has become increasingly important to firms as the marketplace has become more and more competitive. Strategic logistics management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw materials suppliers through factories and warehousing, to the end user.
Strategic logistics management covers the operational and strategic aspects of all the components of logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. The book has been divided into five sections for easy access, with the final one focusing on case studies. Terminology is clearly explained and the main points are illustrated with many practical examples. A new chapter on humanitarian logistics has been provided.
Contents include the following:
• The procurement process
• The use of contracts
• Warehouse design and layout
• Inventory and inventory management
• Reverse logistics
• Customer service
• Alignment of supply and demand
• Global distribution strategies
• Humanitarian logistics
Strategic logistics management is aimed at undergraduate studies as well as graduate programmes. It is the only case study-based South African textbook in this field.
PART A: Introduction to supply chain management
Chapter 1 Introduction to supply chain management
PART B: Supply chain elements
Chapter 2 Sourcing
Chapter 3 Contract management
Chapter 4 Warehousing
Chapter 5 Inventory
Chapter 6 Operations and manufacturing
Chapter 7 Reverse logistics
Chapter 8 Transport
Chapter 9 Customer service
Chapter 10 Logistics information systems
PART C: Supply chain integration
Chapter 11 Logistics channels and network design
Chapter 12 Alignment of supply and demand
Chapter 13 Management strategies
PART D: Other strategic considerations
Chapter 14 Global logistics
Chapter 15 Integrated supply chain risk management
Chapter 16 Humanitarian logistics
PART E: Case studies
Supplementary material available for this title includes:
PowerPoint slides developed by the authors
JPEGs of all figures and tables
Answers to the END-OF-CHAPTER ACTIVITIES
Test bank with Multiple-choice questions
All source material (excluding figures and tables) has been supplied in an editable format (Microsoft Office) and you can fully customise it to your needs.
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