– An introduction to the concepts of emotional intelligence
– A South African perspective of the role of emotional intelligence in leadership
– An integrated focus on four domains of emotional intelligence
– A variety of local case studies and activities
– Many opportunities to develop emotional intelligence techniques and leadership abilities
Topics covered include:
Self Awareness
Self Management
Social Awareness
Relationship Management
Emotionally Intelligent Leadership
Building Self Confidence
Conflict Management
Team Development
Contents
Chapter 1: Introducing emotional intelligence
Chapter 2: Self-awareness
Chapter 3: Self-management
Chapter 4: Social awareness
Chapter 5: Relationship management
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