Retailers
Orders
Our distribution centre is based in Denver, Johannesburg. Account applications, account enquiries, returns and other queries are all handled by Customer Services.
Orders
Tel: +27(0)11 601 8118
Fax: +27(0)11 622 8183
Email: orders@vanschaiknet.com
Queries
Tel: +27(0)11 601 8118
Fax: +27(0)11 622 8183
Email: services@vanschaiknet.com
Returns
Tel: +27(0)11 601 8118
Fax: +27(0)11 622 8183
Email: returns@vanschaiknet.com
Credit Control
Contact: Noxolo Zwane
Tel: +27(0)11 601 8015
Fax: +27(0)11 616 8504
Email: noxolo.zwane@jonathanball.co.za
Main Switchboard
Tel: +27(0)11 601 8000
Returns
As is the norm in the publishing industry, Van Schaik Publishers has a formal returns policy in place for bookstores wishing to return excess stock. Please contact us should you wish to receive a copy of this policy.
All requests for returns authorisations should be addressed to returns@vanschaiknet.com.