
South African organisations operate in a local environment that is ever changing due to increased digitalisation, an energy crisis, social challenges, transformation, and changing employee and customer values/expectations. In addition, organisations are operating in a global environment and are becoming more boundaryless as they seek to stimulate collaboration and innovation across vertical and horizontal levels and build partnerships with external organisations across the world. Success for these organisations is not by chance, but is the result of adopting carefully planned interventions and strategies into organisational structure, leadership and management orientations, culture, and processes and behaviours.
In this respect, Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for developing an integrated and holistic understanding of the individual and group processes in the modern organisation.
Organisational behaviour addresses contemporary issues related to organisational culture, change, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity, business ethics, team excellence and globalisation. The text contains many encounters, discussion questions, practical exercises and case studies with a southern African orientation to stimulate self-study, debate and reflective thinking.
Knowledge of organisational behaviour is imperative to human resource practitioners and managers, established professionals and business owners, irrespective of their field and the nature of their organisation or industry. Engaging deeply with the main issues covered in the text will contribute to a holistic perspective of the organisation and how behaviour is positively influenced. This holistic perspective will enable design thinking as a basis for creating a more humanising and collaborative organisation, involving diverse stakeholders, in pursuit of attaining overarching goals.
Organisational behaviour: a contemporary South African perspective is aimed not only at aspiring HR practitioners and managers, but also at established professionals who need to stay updated, irrespective of their field and nature of their organisation.
Part 1 Introduction
Chapter 1: An introduction to organisational behaviour
Chapter 2: Organisational culture
Part 2 The individual
Chapter 3: Individual identity, diversity and inclusion in the workplace
Chapter 4: Motivation and engagement of the South African workforce
Chapter 5: Performance management
Part 3 Groups, teams and the organisation
Chapter 6: Groups and teams
Chapter 7: Communication in the digital age
Chapter 8: Wellness and stress
Chapter 9: Power, influence and empowerment
Chapter 10: Managing conflict
Chapter 11: Decision making
Chapter 12: Leadership
Chapter 13: Organisational change and innovation
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