PART 1: CONTEXTUALISATION
1. Theo du Plessis: The translation and interpreting scenario in the new South Africa
2. J.L. Pretorius: Language equality in the South African Constitution
3. Ann Corsellis: The provision of public services across languages and cultures: incremental steps towards long-term goals
4. Mabel Erasmus: Theoretical aspects of liaison interpreting: a South African perspective
5. Ri de Ridder: Political foundations of the concept of ?liaison interpreting in the community?
6. Philemon Akach & Ruth Morgan: Sign language interpreting in South Africa
7. Erik Hertog: Sign language interpreting in Flanders (Belgium)
8. Harold Lesch: Community translation: right or privilege?
9. Phindiwe Dlamini: The role of a language practitioner: making information accessible to the public

PART II: PRACTICE
10. Gerard Drennan: Organisational factors affecting the provision of language services in mental health care
11. Thabo Manyoni: Interpreting and translation services for local government in South Africa
12. Eveline Wouters: City of Antwerp: Municipal Language Mediation Service
13. Dirk Reunbrouck: Status quaestionis: liaison interpreting in Germany
14. Helge Niska: Status quaestionis: community interpreting in Sweden
15. Mosula Sheila Ntshona: Towards the development of an interpreting model for the health sector in South Africa
16. Gibson Boloka: Teaching and interpreting for the rural populace
17. Heloïse Groenewald: Interpreting services in the pharmacy of the Kalafong Hospital: a case study
18. Kenith Devenish: Interviewing with an interpreter in social work
19. Gerhard Schuring: Telephone and video interpreting in South Africa
20. Robert Legrève: Telephone interpreting in Belgium and the Netherlands

PART III: TRAINING
21. Ann Corsellis: Training of public service interpreters
22. Gisele van Dessel: A training model for intercultural mediators
23. Nonkosi Tyolwana: An attempt to extend language awareness in community interpreting
24. Helge Niska: Principles in the production of terminological dictionaries for community interpreters
25. Deirdre Roos: Terminology documentation
26. Annelie Lotriet & Ronel Ceronio: The training of sign language interpreters in South Africa
27. Ruth Ullyatt: The importance of discourse analysis in the training of liaison/community/public service interpreters

PART IV: PROFESSIONALISATION
28. Erik Hertog & Dirk Reunbrouck: Building bridges between conference interpreters and liaison interpreters
29. Helge Niska: Testing liaison interpreters: a theory, a model and a plea for research
30. Johan Blaauw: Professionalisation and accreditation of the translation (and interpreting) profession – the SATI perspective
31. Khethiwe Marais: Community interpreting and the regulation of the translation and interpreting profession(s) in South Africa