Performance Management 2
Performance management
A contemporary South African perspective
Author/s: Moosa M
Edition: 2
ISBN: 9780627043512
Pages: 374
Published: 2026
Print Recommended Retail Price: R 645.00

Performance management often stirs strong emotions, as the delicate balance between management and appraisal can blur, fueling tension and uncertainty. But what if performance management could be reimagined as a tool for growth, collaboration and success? Performance Management: A Contemporary South African Perspective dives into the heart of performance management in South Africa’s dynamic workplace, tackling its challenges while showcasing its transformative potential.

Performance Management: A Contemporary South African Perspective unpacks the complexities of effective systems and introduces innovative strategies to help managers, employees and teams to reach new heights in performance management. Through hands on examples, real-life scenarios and concrete guidelines, it shows how to foster trust, boost results and unlock the power of managing people effectively.

Contents include the following:

  • Understanding performance management
  • Business strategy and performance
  • Creating a high performance culture
  • Performance management process
  • Development and implementation of performance management systems
  • Performance measurement in practice
  • Team performance management
  • Performance management skills
  • Coaching
  • Dealing with underperformance
  • Performance development
  • Rewarding good performance
  • Monitoring and evaluation
  • The future of performance management in the new world of work

PART A PERFORMANCE MANAGEMENT PHILOSOPHY AND PLANNING
Chapter 1: Understanding performance management
Chapter 2: Business strategy and performance
Chapter 3: Creating a high performance culture
Chapter 4: Performance management process

PART B PERFORMANCE ASSESSMENT AND FEEDBACK
Chapter 5: Performance management systems
Chapter 6: Foundations of performance measurement
Chapter 7: Applying performance measurement
Chapter 8: Team performance management
Chapter 9: Performance management skills
Chapter 10: Coaching
Chapter 11: Dealing with underperformance

PART C PERFORMANCE IMPROVEMENT
Chapter 12: Performance development
Chapter 13: Rewarding good performance
Chapter 14: Monitoring and evaluation
Chapter 15: The future of performance management in the new world of work

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